Shipping destinations
We currently ship to France and the United States.
For deliveries to the United States, customs duties or import taxes may be charged on delivery by the authorities of the destination country. They are paid by the customer.
Delivery times
Delivery time depends on the destination country. It may be longer during peak periods (sales, holiday season) or during customs clearance. Your order will be delivered no later than 30 days after it is placed.
Shipping costs
Shipping is free to France and the United States.
Order tracking
As soon as your order ships, you will receive an email with your tracking number and a link to follow your parcel.
Orders shipped in several parcels
If your order contains several items, they may arrive in separate parcels.
Late, lost or damaged parcels
If your parcel has not arrived 15 business days after shipping, or if it arrives damaged, email us at contact@movexgear.com with your order number (and a photo in case of damage). We will reship the product or refund you.
Incorrect address
Please check your address before placing your order. A parcel returned because of an incomplete or incorrect address may be reshipped at your expense.